fabkids

<p>You can find answers to our most commonly asked questions right here on this page. But if you need further assistance, you can reach our Member Services Team at 1-833-224-9257 available 24/7, or contact us through Live Chat.&#xA0;</p>

You can find answers to our most commonly asked questions right here on this page. But if you need further assistance, you can reach our Member Services Team at 1-833-224-9257 available 24/7, or contact us through Live Chat.

What is the phone number for customer service?

About FabKids

What is FabKids?

Where is FabKids located?

Where are FabKids shoes and clothes made?

How do I contact you?

How can I be confident that FabKids is reliable and safe to shop with?

What are your hours of operation?

Does FabKids carry Toddler shoe sizes?

Is FabKids a Scam or Ripoff?

Do you have a mobile app?

What sizes does FabKids offer?

Who owns FabKids?

Do I have to place an order every month with my VIP Membership?

What happens if I don't Skip the Month?

Can I purchase without becoming a VIP?

Can I cancel my membership anytime?

How do I sign up to be a VIP member?

Am I able to cancel my membership online?

When does FabKids charge me?

How do I reactivate my account/membership?

VIP Membership

Do VIP Credits expire after 12 months or at the end of the calendar year?

What's the difference between a promotional VIP Credit and store credit?

Am I able to use a VIP Credit on any item under VIP Member price of $80?

When redeeming a promotional VIP Credit, will it automatically be applied to the most expensive thing in my cart?

Can I choose to be charged early for my VIP Credit so I can shop right away?

What does it mean if a product is “3-for-1 VIP Credit”?

What if I have a promotional VIP Credit but want to buy more than just one outfit, value pack or bundle?

Can I buy extra VIP Credits?

What does it mean if a product is “2-for-1 VIP Credit”?

What is a promotional VIP Credit and what can I purchase with it?

How do I use my VIP credit?

VIP Credits

Is there a limit to how many times I can Skip the Month?

Will you let me know when I need to skip the month?

What is Skip the Month and how do I skip?

Skipping The Month

How can I earn Reward Points?

What are FabKids reward points?

When will my Reward Points expire?

FabKids Rewards Program

Why did I not receive an email when my order was canceled?

Can I track my shipment? When will it arrive?

What should I do if my package was lost or stolen?

Carrier issues and delays are quite common. Some carriers may scan a package as “Delivered” but are still in the process of delivering packages, likely within the next two business days. If after two days your package is marked “Delivered” by the car

Shipping

When will I see my account be credited for my return?

I bought a bundle with a VIP Credit, but want to return only 1 item, what will I get back?

What is the phone number for customer service?Updated 3 months ago