Shopping

I don't see anything I want to buy this month. What do I do?

Check out all of our new styles by clicking the “Shop All” button. You can also choose to Skip the Month and pause your VIP experience that month until you find something you love.

Does FabKids charge sales tax?

FabKids reserves the right to collect sales tax in other jurisdictions. Customers may be required to file a sales/use tax at the end of the year.

I am having problems creating an order, can you help?

Absolutely! Our Member Services team is happy to help with placing orders and anything else you need. Call us 24/7 at 1-833-224-9257 or via Chat Messenger available 24/7.

When am I charged for my purchase?

FabKids charges your credit card at the time your order actually ships.

How do I update my address?

Log into your account, select the “Shipping” tab, update your address information, click save, and you’re done.

When do you restock items?

Sometimes, we restock items depending on the popularity and availability. We release new styles and shoes for your FabKids every month, so be sure to check in at the start of each month.

How do I unsubscribe from emails?

If you want to unsubscribe from our emails or reduce the number of emails you receive, simply log in to your account online. Under “Account Info,” you will be able to easily manage your email preferences. You can also click the unsubscribe button at

I am unable to login to my account.

Your username is the same email address provided when you first signed up. If you forgot your password, go to our website, type in your email address to the sign-in field and click “forgot password.” You’ll receive an email with instructions to reset

How do I update my email address?

Log into your account, select the “Account Info” tab, update your email address and click save. It’s that simple.

When does FabKids have sales?

All the time! Plus, VIPs get access to member-only offers with exclusive perks like rewards points and extra savings. You can see current offers on our site simply by logging in or creating an account. Subscribe to our emails and texts and be the fir